MW
Marlene W
1 reviews | Active since Sept 2010
26 Apr 2019, 09:11
Unacceptable
I take no pleasure of complaining but after numerous emails, calls and calls I just have no joy with my medical aid Discovery. There is no person that can comes back to me to explain why payments is not made. Is it incompetence, lack of s****s or just a matter of taking your money every month? I need answers!
Helpful (0)
Replies (3)0
Replies (3)
Discovery Health's replyOfficial
26 Apr 2019, 09:43 Dear marlene van wyk
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards
Discovery Health Servicing Team
Discovery Health's reply26 Apr 2019, 09:43
Official
Dear marlene van wyk
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards
Discovery Health Servicing Team
MW
Marlene W's updateReviewer Update
30 Apr 2019, 13:58Unacceptable
Yes, I see that you have noted my complaint but up until now still no answer to why.
Why noted my complain and not do anything about it.
MW
Marlene W's update30 Apr 2019, 13:58
Reviewer Update
Unacceptable
Yes, I see that you have noted my complaint but up until now still no answer to why.
Why noted my complain and not do anything about it.
MW
Marlene W's updateReviewer Update
09 May 2019, 08:54Unacceptable
Phone call, pleading please give some time I am working on your case, here is a reference number.
Just to keep your mouth shut. And then you have to wait for how ? long. There is just no urgency or anybody that is prepared to go the extra mile to help sorting out the problem or to give you any answers.
MW
Marlene W's update09 May 2019, 08:54
Reviewer Update
Unacceptable
Phone call, pleading please give some time I am working on your case, here is a reference number.
Just to keep your mouth shut. And then you have to wait for how ? long. There is just no urgency or anybody that is prepared to go the extra mile to help sorting out the problem or to give you any answers.