Unable to upgrade?

Item: Discovery Health
Rating: 1
Author: Lisa M

So my husband and I have been with Discovery just under a year now and we would like to upgrade our current health plan to a better one for the next year.

Phoned today and apparently we cannot upgrade during the year - we can only downgrade? How on earth does that make any sense?

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

20 Feb 2018, 15:48

Dear lisa-mouton

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply20 Feb 2018, 15:48

Official

Dear lisa-mouton

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team

Lisa M's updateReviewer Update

20 Feb 2018, 15:49

Thanks

Lisa M's update20 Feb 2018, 15:49

Reviewer Update

Thanks