1 reviews | Active since May 2012
Unable to Transfer Membership, Unable to Withdraw
<p>on the 31 October I sent in a request to transfer my membership from my Husband's medical Aid to my own. He requested the withdrawal on 01 November. I phoned that day and was told that it would take a couple of days but someone would get back to me.</p> <p>It is now the 14th AND NO-ONE HAS PHONED! I have no medical aid as of 01 December and it appears that someone in the LEADS department was supposed to phone me to ask if i want an advisor ? Why on earth do I need a Financial Advisor for a medical Aid and why would that take 14 days and jeapordise my application ? </p> <p>It is bad enough that my ex-husband had to make the request for me to withdraw which implies that I am *********** and unable to act on my own behalf (it wasn't affecting his finances negatively at all, why do I need his PERMISSION to withdraw), but then I am forced to have a financial advisor for a new medical aid application ?</p>
Dear vernav
We’ve noted your concerns and we’re investigating the matter.
We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear vernav
We’ve noted your concerns and we’re investigating the matter.
We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear vernav
We have contacted you with a resolution to your issues.
Please let us know if you have any questions.
Regards
Discovery Health Servicing Team
Dear vernav
We have contacted you with a resolution to your issues.
Please let us know if you have any questions.
Regards
Discovery Health Servicing Team
Dear vernav
We have contacted you with a resolution to your issues.
Please let us know if you have any questions.
Regards
Discovery Health Servicing Team
Dear vernav
We have contacted you with a resolution to your issues.
Please let us know if you have any questions.
Regards
Discovery Health Servicing Team
