Unable to access my Discovery App or Vitality Profile for 2 weeks!

Item: Discovery Health
Rating: 1
Author: Amrith W

For around two weeks now I can't access the app and have had no joy via the call line!

I need to verify my details by the number that the OTP is being sent to has changed (I haven't owned this number for the last 4 years). As a result I have been trying to change my details but have been given the run around.

I honestly expected a lot more from Discovery!!!

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

10 Nov 2021, 10:03

Dear Amrith W

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply10 Nov 2021, 10:03

Official

Dear Amrith W

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

10 Nov 2021, 14:32

Dear Amrith W

We have contacted you regarding your query.

Regards

Discovery Health Servicing Team

Discovery Health's reply10 Nov 2021, 14:32

Official

Dear Amrith W

We have contacted you regarding your query.

Regards

Discovery Health Servicing Team