*****ulent listing at Credit Bureau

After being what I thought was a valued Discovery Health Client for many years, my mom became extremely ill in May 2022 and passed away in July 2022. All is well with Discovery Health until you ACTUALLY need medical aid. Discovery has done nothing but argue and refuse to pay at EVERY turn- medical bills are still outstanding despite numerous letters submitted from Drs motivating treatment etc. Discovery’s shocking service was topped by them demanding I repay my mom’s day-to-day medical benefits after her death, as she was not a member for the full year. I actually could not believe their hostility at a time like this. But DISCOVERY HEALTH IS THE GIFT THAT KEEPS ON GIVING! Despite making monthly payments towards the settling of their “clawback”, they claim I am not paying it and have now listed me at Trans Union! I am challenging this, and I am also reporting Discovery to the Council for Medical Schemes. My advice to ANYONE looking for a medical aid is to run a mile from Discovery! They are happy to take money for years, but when you need them, they suddenly can’t pay claims! Also, for years your monthly contributions are put towards hospital benefits, and a measly amount allocated towards day-to-day expenses. No client can demand a refund at the end of the year when no hospital benefits were used, but Discovery can demand “clawbacks” when a member DIES!!!! Disgraceful, dishonest and *********.