NM
Nelly M

1 reviews | Active since Mar 2025

18 Mar 2025, 20:22

*****ulent claims by Southern Rx Pharmacy on Discovery members.

There scheme is processing claims that *****ulent from Southern Rx Pharmacy,which randomly just claims against us without any knowledge.This really frustrating as a medical member and I have experienced the same *****ulent claim previously against me without my knowledge.How does the Medical scheme process claims without member consent.This is truly frustrating Discovery needs to do full investigation on this Southern Rx Pharmacy and pin point the information they using to make this *****ulent claims repeatedly against their members.

0
Replies (2)
Discovery Health
Discovery Health's reply19 Mar 2025, 07:39
Official
Dear Nelly M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply13 May 2026, 17:53
Official
Dear Nelly M

We have been in contact with you.

Regards 
Discovery Health Servicing Team