rH
renell H

1 reviews | Active since Feb 2015

17 Nov 2023, 15:53

Type 2 Diabetic chronic being paid for in full (cash) -Discovery refuses to approve

I have been Type 2 diabetic for 22 years now and have always been on medication for it. 2 years ago my new GP put me on syngardy(discovery refused to pay but I agreed to pay cash) and the results were astounding, everything improved,HB1C,Kidney function etc....last year my doc suggested I use Ozempic in conjuction with Syngardy to help also with my weight . Discovery paid R950 towards my ozempic from chronic for 1 year, EVEN BETTER results a year later. So now that my medication is actually working when we tried to get Ozempic approved for another year discovery refuses to pay. So I am type 2 diabetic and Discovery pays nothing towards my chronic condition!!!!!!!!!!!!!!!!!!! What am I paying for then!!!!! This is ridiculous and they cannot get away with this!!!!!!!!!!!!!!!!!!!!

0
Replies (2)
Discovery Health
Discovery Health's reply20 Nov 2023, 06:29
Official
Dear Renell H

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply21 Nov 2023, 16:50
Official
Dear renell
 
Please check your emails for feedback from us.
 
Regards
Discovery Health Servicing Team