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Paula M

1 reviews | Active since Sept 2022

23 Oct 2025, 10:06

****ty service

****ty service I received

1st discovery increased my premium without calling to inform me

2nd I've been trying to link my daughter to a GP from the 6th of October up until today the 23rd of October nothing has happened. They keep on telling me that they need to escalate to backdate and that takes up to 2 working days, from the 6th to the 23rd it's beyond 2 working days and yet month end you will be debiting a premium and on the other hand I have to pay cash for every GP visit

Whats happening with discovery 😑😑😑😑😑😑😑😑😑

0
Replies (2)
Discovery Health
Discovery Health's reply23 Oct 2025, 10:27
Official
Dear Paula M 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team


Discovery Health
Discovery Health's reply28 Oct 2025, 16:51
Official
Dear Paula M 

We have been in touch with you to answer your comments.

Regards 
Discovery Health Servicing Team