DP
Deidre P

1 reviews | Active since Aug 2025

25 Aug 2025, 14:32

****ty service

It is an absolute disgrace being a member of the Discovery membership, at this point I'm actually going to take my story to the media because tell me why my debit order is paid on time every month yet when my gp refers me to a specialist I get declined and stated that I do not meet the criteria yet according to my GP I need to see 1 and yet I have not used my specialist benefit in years!!! It's actually so ridiculous to the point where I will be exposing this medical aid for their ****py services!

0
Replies (2)
Discovery Health
Discovery Health's reply26 Aug 2025, 06:46
Official
Dear Deidre P

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply26 Aug 2025, 12:07
Official
Dear Deidre P

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team