1 reviews | Active since Mar 2013
Turned away by GP
On the 10 August , I was turned away by first option Doctor Dr Semetsi , who asked that I pay cash for our consultation (daughter and I ) then he would give me an invoice to send to Discovery so that they refund me the money back.
The whole point of having a medical aid with unlimited GP visits is for me to have peace of mind and not have to worry about having cash when I need to go to the doctor. I went to Dr Legodi who is my second option and I waited five hours(emphasis on the hours) to see that man . My daughter got medication and an injection , I was given a script for the migraines that I have. I asked him if I was getting anything else he said no . I left the surgery and it was late for me to go to the pharmacy as I use public transportation.
I am quiet annoyed by the fact that I was turned away because Discovery has not paid Dr Semetsi now me and other patients are finding ourselves in the cross fire as Discovery resolves the issue or decides to eventually pay out what is owed to Dr Semetsi.
Whatever fight Discover has with Dr Semetsi should not implicate medical aid members . As it is all my premiums are paid in time and I have not missed any payments ever since I started even when I switched to private capacity I still did not miss any payments.
I get very irritated and annoyed when I pay for a service and not get any results . Infact it makes me take things to another level altogether. Please note that this will be on Hellopeter and also going to the CMS .
Dear Neony
We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.
Regards
Discovery Health Servicing Team
Dear Neony
We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.
Regards
Discovery Health Servicing Team
Dear Neony
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Dear Neony
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Dear Wonga
We saw your comment and understand your frustration. We are investigating your query and we will contact you shortly.
Regards
Discovery Health Servicing Team
Dear Wonga
We saw your comment and understand your frustration. We are investigating your query and we will contact you shortly.
Regards
Discovery Health Servicing Team
Dear Neony
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Dear Neony
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
