AO
Anfra O

1 reviews | Active since Oct 2012

18 Oct 2024, 20:33

TRYING TO ****** MONEY OUT OF ME 5 YEARS AFTER RETIREMENT

I am so disappointed and angry at Discovery Health because I used to belong to them for years untill I retired from a hospital in September 2019. In August 2019 my matron asked if I want to stay with Discovery and I said no, because I wouldn't be able to afford the whole premium, so I resigned from Discovery for the end of September 2019, when I retired and that was it, or so I thought.....NOW 5 YEARS DOWN THE LINE, SOME 'CLEVER' EMPLOYEE IS TRYING TO ****** R2 700 FROM ME STATING THAT I OWE THEM THAT. UPON INVESTIGATION I FOUND THAT, DUE TO GROSS NEGLIGENCE ON DISCOVERY'S SIDE, THEY ONLY CANCELLED MY MEDICAL AID THE END OF DECEMBER 2019...😑😑 MY PERSONAL EMAIL AND MY CELL NR NEVER CHANGED SO WHY WAS I NOT INFORMED 5 YEARS AGO. THEN I COULD HAVE TOLD THEM TO WAKE UP AND READ MY EMAIL THAT WAS SENT THE LAST WEEK IN AUGUST 2019, REQUESTING THE CANCELLATION OF MY MEDICAL AID THE END OF SEPTEMBER 2019!!!!! SOMETHING VERY WEIRD IS GOING ON HERE AND I ONLY FOUND IT OUT NOW THAT I WANT TO JOIN DISCOVERY AGAIN...πŸ™„πŸ™„ HOW CAN THEY, DUE TO THEIR INCOMPETENCE, WANT TO HOLD ME RESPONSIBLE???? THEY MUST JUST KNOW 1 THING, I'M RETIRED, NOT RETARDED AND THEY CAN TRY TO RIP SOMEBODY ELSE OFF......THE AUDACITY TO TRY AND COME AFTER ME, 5 YEARS DOWN THE LINE...🫣😑😑😑😑😑

0
Replies (5)
Discovery Health
Discovery Health's reply21 Oct 2024, 07:32
Official
Dear Anfra O 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  
 
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply22 Oct 2024, 12:38
Official
Dear Anfra O 

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

AO
Anfra O's update22 Oct 2024, 19:20
Reviewer Update
AND TO MAKE MATTERS WORSE, YOU ALSO HANDED ME OVER TO ITC!!!!! YOU BETTER RECTIFY THIS ALSO, IMMEDIATELY!!!!!!!!!!
AO
Anfra O's update23 Oct 2024, 11:41
Reviewer Update
Why have I not heard anything further from you????? Why are you not coming back to me with an honest answer and what about the fact that you handed me over to ITC????????? THE LEAST YOU CAN DO IS TO GIVE ME AN ANSWER, BECAUSE YOU ARE NOW DESTROYING MY CREDIT PROFILE ALSO!!!!!!!!!!!😑😑😑😑😑😑😑😑😑😑😑😑
Discovery Health
Discovery Health's reply01 Nov 2024, 10:32
Official
Dear Anfra O 

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team