Trying to claim from discovery is like trying to draw blood from a stone!

<p>I went to see a doctor in Dec 2016. They said that they do not claim from discovery for the consultation & that I need to pay cash then I may claim from discovery. I've been trying ever since. It is like discovery is trying to get me to give up and leave it....? I've sent I don't know how many amails to the claims email and to the complaints email and they keep resonding with an email stating that they still need something from me in order to process.. WHAT? Why are you not instructing me from the start with what You need from me? I even offered to give them blood, spit and hair samples if need be. But, still no joy... What am i to do going forward?? Not only will I not be covered for this procedure that I need as discovery is ignoring my plea for help. Now they are fefusing to refund my money for the consultation.</p> <p>Then today, I get a statement from Arwyp saying that discovery did not pay for my stint in hospital about a month ago and if payment is not **** within the next 14 days, I am liable to settle the ammount.... What am I paying discovery for???<br /><br />If it wasn't for my company, I probably would have left discovery due to all this.</p> <p>Please advise on a way forward...</p>