1 reviews | Active since Feb 2010
Trustworthiness?
I'm getting the impression more and more that Discovery Health is investigating all possibilities how to avoid payment of their member's claims. Discovery Health rejected 4 of my claims with the following codes:<br> 458:Your healthcare provider needs to send a new claim and include the tooth numbers. You do not have to pay the amount on this claim.<br> 2:We have not paid this amount because your membership was not active when the treatment was done.<br> 633:We have not paid this amount as the maximum dosage allowable has been exceeded for this patient.<br> 458 - My statement from my dentist clearly showed the tooth number (T:11), however Discovery Health used code 458 twice to avoid recognition and payment of two treatments to the amount of R 1289.00 and R 620.00<br> 2: - Treatment to the same tooth was done on the same day as the other 2 treatments (458) - BUT refused because I was not a member at the time of THIS treatment. The amount for THIS treatment was R 1132.00<br> 633: - My doctor had to change my medication due to my health history (heart)
Thank you for your comment.
We are currently investigating and will be in contact to assist.
Regards
Arthi
Best regards,
Thank you for your comment.
We are currently investigating and will be in contact to assist.
Regards
Arthi
Best regards,
