KS
Kereshka S

1 reviews | Active since Sept 2016

09 Sept 2016, 11:31

Truly Disappointing

<p>I type this review with tons of anger and frustration. I recently joined discovery health and every month there is a problem with my debit order. I have complained many time but problem still persists. The whole confusion is on discovery's side which they not sorting out and becoming my stress. Waiting for a call back since last Friday today called in 3 times still no response. I am tired of repeating my self over and to all different consultants and wasting my calls . It's really sad for a new member to go through this ****. I am truly upset and disappointed. They knw nothing about good customer service. </p>

0
Replies (3)
Discovery Health
Discovery Health's reply09 Sept 2016, 11:39
Official

Dear Kerry1333

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

KS
Kereshka S's update09 Sept 2016, 18:22
Reviewer Update

Still have no response from discovery. Dont know if we covered or not in a case of an emergency. I am totally confused

Discovery Health
Discovery Health's reply12 Sept 2016, 15:30
Official

Dear Kerry1333

Thank you for bringing this issue to our attention. As discussed, we have now resolved the matter.

Regards
Umiksha Maharaj