Treatment on hold due to rejection out of SAVINGS!

<p>Here I am on hellopeter AGAIN. I am so tired of fighting with Discovery every time..... Two simple requests... let me start with the easy one. I requested a contribution letter for SARS (stating my husband's bank details as he pays for it). Got a call that it was sent, 4 days later, still waiting..... Then on Saturday, 30 July, I handed in a script from my Derm in which I could only get half (the tablets) as the ointment/cream was rejected. Logged a query on Monday. Today I receive a call asking me what the problem is????? Firstly, 5Days into my script and NOW you bother to call me and on top of that have NO idea why??? Seriously discovery, I DONT have the script anymore, the pharmacy does. I EXPECT you to know what medicine YOU rejected online so don't waste my time with a phone call just so that you guys can say "client contacted!" I am now sitting without my ointment, DAY 7 and my treatment plan completely messed up thanks to you... Please don't worry about lifting a finger to find out what creams, I have contacted my DERM on YOUR behalf because you guys are incapable. So PLEASE contact me or release the script online so that I can get the cream I need. </p>