travel claim not refunded

Item: Discovery Health
Rating: 1

what is the status of my travel claim please?

message from : MSO DISCOVERY International +***7 Good morning. Jean-Louise. We are still waiting to clear the pre-ex for the funding option to be confirmed. Regards, Joseph

theres 2 claims pending 1 was more than a month ago. 2nd 3 weeks ago.

please can someone advise??

Helpful (0)

Replies (3)

's updateReviewer Update

17 Oct 2024, 15:27

From MSO :
I've escalated to Discovery, waiting for feedback. I'll advise you as soon as I have it

This was sent to me September

's update17 Oct 2024, 15:27

Reviewer Update

From MSO :
I've escalated to Discovery, waiting for feedback. I'll advise you as soon as I have it

This was sent to me September

Discovery Health's replyOfficial

18 Oct 2024, 06:38

Dear Jean-louise P

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's reply18 Oct 2024, 06:38

Official

Dear Jean-louise P

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's replyOfficial

22 Oct 2024, 09:17

Dear Jean-louise P We have been in touch with you to answer your comments. Regards
Discovery Health Servicing Team

Discovery Health's reply22 Oct 2024, 09:17

Official

Dear Jean-louise P We have been in touch with you to answer your comments. Regards
Discovery Health Servicing Team