jvdm
jacques van der merwe

1 reviews | Active since May 2011

05 Nov 2021, 14:58

Trauma COVID - Bills unable to reach Discovery Health

I had a horrified experience during Covid.

But life goes on....I receive a Debt summary from Discovery health. I tried numerous time to reach them. Without any success

Putting me on hold for hours Cutting me off Holding for the next operator that never picks just silence

Emotionally drained

0
Replies (2)
Discovery Health
Discovery Health's reply08 Nov 2021, 07:22
Official
Dear Jacques V

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply08 Nov 2021, 13:07
Official
Dear Jacques V

We have been in touch with the member to answer your comments.

Regards 
Discovery Health Servicing Team