Transfer of Membership turned into a cancellation!!!!

<p>I am currently on my fathers membership and decided to transfer to my spouses membership effective 1 Jan 2017.</p> <p>All transfer forms and documents were completed and succesfully sent to Discovery Health to simply transfer my membership.</p> <p>So Discovery phones my Spouse back saying that i am still active on my fathers membership and they will transfer me effective 1 Feb 2017.</p> <p>Subsequently they cancelled both my spouses membership and my membership. After many battles they reinstated her membership.</p> <p>Yesterday I go to gym and I am informed that Discovery has cancelled my gym membership and I am to pay the full national fee as at the end of January.</p> <p>This incompletence does not end. A simple transfer from one membership to another has amounted to cancellation of memberships, cancellation of gym memberships, cancellation of Vitality!!!! All we want is to transfer a membership!!!!</p> <p>And what are we to do but bow down to Discovery's lack of customer service and regard for our wellbeing because you have a monopoly in the market!!!</p> <p>Reference number: ********** 193<br /> Case number: ********** </p>