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buntumarubungwana B

1 reviews | Active since Jul 2016

07 Jul 2020, 12:30

Tractocile medicine not paid for.

Ive been a member of discovery for roughly 12 years, i pay R9840 every month of my hard earned money, for myself and my 4 dependents, last year my wife gave birth on the 9th of May 2019, discovery sent me a letter on 12 February 2020 to advise me that, they will not pay for an medicine that was administered by a certain Dr Thubisi, the Obstetrician, this medicine is called Tractocile, i googled the medicine is used to delay the process of giving birth. The letter i received advised me that discovery deliberated on the issue, and decided not to cover this medicine.

Now on principle i have decided i will not pay this amount, as i know i am already paying too much money, and as medical aid is a grudge payment, you can imagine, how much of a **** i think it is. But as we speak, the hospital has listed my name on credit bureau, and this is ruining my good name.

I am very dissapointed with this, i am contemplating switching to the hospital plan, as i do not see the benefit of having this plan "classic saver", if small amounts as R3434 cannot be paid, why should they be paid by me?

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Replies (3)
Discovery Health
Discovery Health's reply08 Jul 2020, 07:57
Official
Dear Buntu Shoppin'Bag Marubungwana

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards 
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply08 Jul 2020, 16:43
Official
Dear Buntu Shoppin'Bag Marubungwana

We have contacted you and addressed your concern. 

Regards 
Discovery Health Servicing Team
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buntumarubungwana B's update09 Jul 2020, 09:47
Reviewer Update
You contacted me, but you did not address my simple issue. If you, as Discovery with all the research do not want to pay for medicine that was administered incorrectly why should i? why are you not taking issue with the hospital and the Doctor involved?

Why should i be involved? i pay my R10k to discovery, not the hospital, this is not my issue, it is discoveries issue. If you're disputing the medicine administered, deal with the hospital. if your big pockets that, i help fill, cant tale the knock of R3434, why should mine do?