NH
Nick H

1 reviews | Active since Aug 2015

11 Jan 2022, 13:53

Totally inaccessible

Absolutely appalling website and app. Call centre just refers me back to the app. I am trying to remove a dependant who has passed away and submit a death certificate. Good luck to anyone in the same situation. You will need it. In the meantime they keep deducting the premium.....

0
Replies (2)
Discovery Health
Discovery Health's reply12 Jan 2022, 07:29
Official
Dear Nick V We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply14 Jan 2022, 18:18
Official
Dear Nick V Please check your emails for final feedback from us.  Regards Discovery Health Servicing Team