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melissa M

1 reviews | Active since Jun 2016

02 Apr 2021, 04:17

Took double the money . For no reason . Creating chaos for my other accounts

They have deducted double premiums from my account . Causing me to not have enough money for my other premiums. Causing them to fail . And extra amounts to myaccount for no money . Why would you do that ? Please fix it and send with extra money for the banking fees and the trouble that I now have to reactivate my policy because of this stupid double money . How gave you the right to take double money ?

0
Replies (2)
Discovery Health
Discovery Health's reply06 Apr 2021, 14:12
Official
Dear Melissa M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply07 Apr 2021, 11:15
Official
Dear Melissa M

We’ve contacted you regarding your complaint. 

Regards 
Discovery Health Servicing Team