Too lazy to check for correct coding

For the second time and one month I, as a service provider, have had the same experience. I submit a claim to Discovery for payment (being careful to charge their rates to the cent). They in turn are hasty in processing the claim and fail to see that 1 or 2 of the time codes (of the 10 claim lines) is different from the others, resulting in it appearing to them as if I have overcharged and the payment then defaulting to the member. It then becomes my problem to get the claim reversed and paid to my practice. I am sick and tired of this inefficiency followed up by snooty calls from the call centre about having to get permission from the member to reverse the payment - not my problem! Come on Discovery - if I am playing by your rules (and your rates), the least you can do is be efficient with claims processing and payments.