LW
Liezl W
1 reviews | Active since Aug 2019
07 Aug 2025, 19:21
Tired of discovery
And here we go again, my husband, cancer patient and registered with discovery as a oncology patient, got submitted to hospital by the oncologist, with bad infections, first a declined status then approved, then hospital phones discovery dint want to pay because if him being on a waiting list for diabetics, this just cant get sorted out, my name being in the bad because if discoveries incompetence in treating a cancer patient like this, getting tired of fighting with them, have enough worries about a sick husband and then the medical aid try every trick in the book to make it more difficult
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Replies (4)
Discovery Health's replyOfficial
08 Aug 2025, 06:40Dear Liezl V
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply08 Aug 2025, 06:40
Official
Dear Liezl V
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
11 Aug 2025, 14:05Dear Liezl V
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply11 Aug 2025, 14:05
Official
Dear Liezl V
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
LW
Liezl W's updateReviewer Update
14 Aug 2025, 09:35Its such a fight every time with discovery that I am so tired, husband got sent home yesterday, when he got in the car something went terribly wrong and I rushed back to emergency, as per discoveries requirements, they said maybe its his heart, got the auth for emergency they admitted him to icu and guess what, declined status AGAIN from discovery because of diabetics, what the hell? He has cancer, does discovery not have a clue what cancer does to the body??? Why does he have a cancer code when all discovery can see is diabetics, so I phoned again like ALL the previous times but still no answer on this, emergency of the previous times also not paid because they say its diabetics, so did the diabetics cause the cancer??? Or can discovery get people that know how cancer works?
LW
Liezl W's update14 Aug 2025, 09:35
Reviewer Update
Its such a fight every time with discovery that I am so tired, husband got sent home yesterday, when he got in the car something went terribly wrong and I rushed back to emergency, as per discoveries requirements, they said maybe its his heart, got the auth for emergency they admitted him to icu and guess what, declined status AGAIN from discovery because of diabetics, what the hell? He has cancer, does discovery not have a clue what cancer does to the body??? Why does he have a cancer code when all discovery can see is diabetics, so I phoned again like ALL the previous times but still no answer on this, emergency of the previous times also not paid because they say its diabetics, so did the diabetics cause the cancer??? Or can discovery get people that know how cancer works?
Discovery Health's replyOfficial
18 Aug 2025, 07:18Dear Liezl V
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply18 Aug 2025, 07:18
Official
Dear Liezl V
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team