Three months to join Discovery Health

Good day,<br> <br> Please can someone in Discovery Executive office intervene on my Keycare application. I submitted signed application forms to join a keycare plus membership in SEPTEMBER, it is now November three months later and no response from their keycare department on the processing of my application or on numerous requests to confirm if all the necessary application information has been received. <br> <br> Every time I follow up with a very useless client services call center I am advised of something new that needs to be sent and completed. Can I PLEASE have someone competent and interested in doing their job to please call me and confirm 1. The status of my application 2. What if anything is outstanding 3. The activation of my policy. WHY IT TAKES 3 MONTHS TO JOIN DISCOVERY IS BEYOND ME THIS IS PATHETIC SERVICE AND PERHAPS DISCOVERY HAS BECOME TOO LARGE TO HANDLE ITS CUSTOMERS. I EXPECTED MORE FROM SA'S LEADING MEDICAL SCHEME WHO \APPARENTLY"PRIDES ITSELF ON CUSTOMERS HEALTH AND SERVICE..... PATHETIC. """