WM
Wayne M

1 reviews | Active since Jun 2016

30 Jul 2016, 14:02

Threats in letter to hand me over for R47.44 without contacting me about it and claiming to have done so!

<p>I received a letter today in the post, stating that Discovery contacted me a number of times about an outstanding amount. If so, please can you provide proof that you indeed contacted me about this outstanding amount because this is the first time I am hearing about owing you money and getting this letter is really infuriating. I do not appreciate it. I dont know why i owe you R47.44??? You have my contact details yet no one called, you have my email, no one emailed, absolutely utter ******* to state you contacted me. Can you please get this sorted, if i get handed over to credit bureau consider whatever I have with you cancelled. I really do not appreciate these letters when I have no idea what you are talking about! I have now made payment to avoid getting more issues to resolve from you, but I want proof that you contacted me as your letter states. </p>

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Replies (2)
Discovery Health
Discovery Health's reply01 Aug 2016, 07:37
Official

Good day kwm

We received your complaint and we’re looking into the matter.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply02 Aug 2016, 08:38
Official

Good day kwm

We can confirm that we have resolved this matter. Please check your email for more information.

Regards
Nirvana Ayair