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Chantelle L

1 reviews | Active since Feb 2014

28 Dec 2023, 10:43

Threats from Discovery Health!!!!!

Canceled with Discovery health because they just plain useless. As agreed on the 1st a deduction of R385 would be taken off due to short notice cancelation or whatever! I get a sms this morning stating I'll be blacklisted if I do not pay. TODAY is not the 1st I dont know how more *********** they can possibly get!!! why not give a courtesy call to make sure on the 1st they can still deduct R385 instead of threats!!!!! so happy to be on a better medical aid and not useless Discovery who threaten their clients!!!!!

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Replies (2)
Discovery Health
Discovery Health's reply28 Dec 2023, 12:27
Official
Dear Chantelle

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply28 Dec 2023, 15:28
Official
Dear Chantelle

We have been in touch with you to answer your comments.
   
Regards 
Discovery Health Servicing Team