This is what customer service should look like

As a business owner myself, I absolutely believe in customer service - especially after sales customer service. Throughout the past year I have become so used to businesses - especially banks and ISPs - lacking completely in customer service & support. They are all in when it come to sales, but absolutely poor when it comes to customer service afterwards. Yesterday I needed some assistance from Discovery Health and prepared myself for a frustating phone call and holding on forever before I got assisted. Pleasant surprise - my call was answered promptly and my issue dealt with and resolved in a similar fashion. Thank you Discovery Health!!!