EC
Elijah C

1 reviews | Active since Jun 2020

12 Jun 2020, 16:03

This email was sent to you weeks ago with no response I will seek further advise from the ombudsman

I was admitted into hospital and all my savings are now depleted please confirm how my savings was used in a detailed breakdown of my policy covers me for in hospital benefits.

This is ridiculous you use someone's savings so what does the hospital plan cover nothing??

I would also in writing confirm that I want this logged as a formal complaint and someone to get back to me

0
Replies (2)
Discovery Health
Discovery Health's reply15 Jun 2020, 08:07
Official
Dear Elijah C
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply15 Jun 2020, 10:10
Official
Dear Elijah C
 
Please check your emails for feedback from us.
 
Regards 
Discovery Health Servicing Team