Think twice before wasting money here

Thank you very much for a "great" medical aid which we pay exagirated amounts for.

I broke a bone in right hand which requires operation without delay. But Discovery conveniently changed conditions in Jan now require copayment on certain facilities. So this was my letter to them...

To go to day care facility means I can only be seen in October! This is a broken bone that needs more than just a cast. I cant wait till next week to have a bone set. By next month it would have fuzed and regrow at this fracture angle.

So thank you for comming through when I depended on you my medical aid after all these years of paying.

You are changing your rewards structure in 2020 furrther resulting in less benefits...what benefit Discovery offers me is questionable.

Maybe it is time to think about moving on...throwing water down the Discovery toilet is not a good idea.

Thank you for your support to loyal customers.