Thieving Discovery

I would give them -10stars, if I could!!! After battling with Discovery for more than 15 years regarding their heinous disregard for privacy & ethical conduct, I turned to HelloPeter on the 4th of October 2018. Discovery finally deigned to answer me in writing. Since then I've been urged to lodge a dispute in writing - which I've done. My father (separate Discovery member to myself) has been asked to write an e-mail stating that he wishes to end the debit order - which he has done 3 times. He finally CC'd me in on his correspondence with Discovery & I forwarded this correspondence, having included all the reference details on the dispute. I forwarded it X3 (on different dates). We seem to STILL be making ABSOLUTELY NO HEADWAY!!!! Discovery STILL plunders MY bank account EVERY SINGLE MONTH, for ANOTHER MEMBER's contributions - that he has always - (& still do), dilligently paid via EFT, since joining Discovery on 1/5/2001. Although I mark the debit order EVERY SINGLE MONTH as not authorised, Discovery still manages to plunder MY bank account the next month again, OVER & ABOVE the oft payment they receive for the same medical aid account!!! After 15 years of this continuous battle with Discovery, the total amount of bank charges to me is absolutely astronomical. In absolute desperation, I've cancelled ALL Discovery products applicable to myself (other than medical aid). That has just opened up another headache! It seems one has a better chance of getting cured of rabies, than getting rid of Discovery, once you've entered their house of horrors!! After being informed by FNB, that (although they administer the Discovery Credit Card) they can't close it; I contacted Discovery. Discovery had a whole bunch of forms that had to be filled & submitted - again stalling for a lot of time. FINALLY I received an e-mail on 16 August 2019, that my Credit Card account is now closed. Out of the blue, in November, both FNB & Discovery started hounding me for an overdue credit card balance - FNB alleging the account had never been closed (although e-bucks stopped functioning from August until 12 November). Discovery : just not bothering to answer any e-mails!!! Is there just NO WAY the consumer can be protected against such bullies??