IC
Ilanka C

1 reviews | Active since Jan 2023

29 Dec 2023, 14:17

Thieving Discovery

Discovery has decided that I get a massifs salary a can now afford to pay over R3000 for my hospital plan where I normally pay R1600 something. They don’t answer their phones. They just sent a WhatsApp. Where do they get their info from. The link on the app only gives you the option of accepting the new increase, not changing it. Now this is going to go off my account in 2 days and I won’t be able to buy food. Still waiting to for them to answer the email. I am so in impressed

0
Replies (2)
Discovery Health
Discovery Health's reply02 Jan 2024, 08:16
Official
Dear Ilanka C

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply02 Jan 2024, 14:10
Official
Dear Ilanka C

We’ve sent feedback to you on email as we could contact you telephonically. 

Regards Discovery Health Servicing Team