******* and *****

I am so so so tired of discovery vitality and all their different departments.

I have been trying for over a month now to sort out my vitality cashback and I have not been receiving any joy. I was promised by the call centre it will be sorted out and each time I get told a different story. They create service request and when you reply to their agents it creates a new service request number and it just goes on and on and on.

I want to know when I will be receiving my cashback for healthy food and gear?!

To top it off, today all my miles is gone that I have accumulated. Like seriously? when you call the call centre it goes to VOICEMAIL?????

I am tired of the COVID 19 excuses you have had 6 months to pull yourself together, but because most customers are forced to be with them you treat them like s***. I have it and will never use you guys out of my own. DISGUSTING SERVICE!!