1 reviews | Active since May 2017
******* and *****
Don't. Just don't. You WILL waste your money on these clowns and they WON'T care. When they say "full" hospital cover, they don't mean it. When they say "private " hospital cover, they don't mean it. When they say they will cover X amount of medication, they won't. When they say they will cover sports injuries, they're lying. They will let you down when you need them most. Every. Single. Time. Come the end of the month however they are very quick to take legal action if you can't afford to pay them as a result of you having to pay for 90% of the things they said they would pay for. And on that note I quote from their list of company values as per their website: "Integrity, honesty and fairness". Well then...
I had to go to hospital for an emergency recently, felt like I was about to kick the bucket and as far as I went I still made double sure that my medical "aid" would cover the costs. They did not cover a single cent, no exaggeration. They even sent me another bill a couple of days later that was more than the original amount I had to pay. Only helping hand I have ever seen from discovery in any of these situations is the one that gathers the s****s from my bank account at the end of the month.
This is not the first time I have had to count on them to bring their side of the agreement and been let down but it will definitely be the last. If you say you are going to cover someone in the event of an emergency you cover them, full stop. Don't come with this fine print bs at that point. If you can't deliver that which is the bare minimum of what you promise then leave the table and make room for someone that actually wants to do some good in this world.
Discovery is not for people that need to be frugal with their money to get through the month or people with common sense, it's for people with more money than sense, people that don't care where their money is going. In other words people that don't care if they get *****ed over or not.
Dear Gareth929
We’re sorry to hear that you are dissatisfied. We’ll investigate your concerns and contact you again once we have completed the investigation.
Regards
Discovery Health Servicing Team
Dear Gareth929
We’re sorry to hear that you are dissatisfied. We’ll investigate your concerns and contact you again once we have completed the investigation.
Regards
Discovery Health Servicing Team
Dear Gareth929
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Dear Gareth929
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
