SK
Shakira K

1 reviews | Active since Dec 2014

18 Dec 2020, 13:02

*******.

Absolutely terrible service. I registered on the maternity benefit and did a test to confirm preganancy (BHCG). The maternity brochure clearly states that the plan I am on should give me cover for this test, Discovery Health is refusing to pay for it based on the loophole of a wrong code used by Pathcare. This is absolutely ridiculous. You pay R4000 a month for a medical aid that refuses to cover a R175 test that they are clearly meant to cover. Absolutely *******. I'm disgusted at their service.

0
Replies (2)
Discovery Health
Discovery Health's reply21 Dec 2020, 07:26
Official
Dear Shakira We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply21 Dec 2020, 14:32
Official
Dear Shakira We’ve contacted you regarding your complaint.  Regards Discovery Health Servicing Team