MB
Melani B

1 reviews | Active since Jan 2015

14 May 2021, 09:37

*******

Last month Discovery took R890 of my salary for Vitality. Vitality was canceled. On top of it Vitality is R290 a month not R890. I have sent numerous emails actually lost count simply to be ignored by everyone. I am beyond angry its the 14th and still no feedback on a refund or what is happening with this situation. If this is how you want to treat me I would rather cancel everything I have with you move over to Bonitas and find someone else that can give me life insurance. You are by far the most pathetic I have ever come across and *****ing should be your main moto

0
Replies (2)
Discovery Health
Discovery Health's reply14 May 2021, 10:42
Official
Dear Melani
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply18 May 2021, 16:25
Official
Dear Melani
 
We have contacted you regarding your query.
 
Regards 
Discovery Health Servicing Team