cc
craigbarrett.za craigbarrett.za

1 reviews | Active since Mar 2009

31 Dec 2025, 00:08

They're still managing to get dumber.

I'm trying to log in and suddenly Discovery requires an OTP. Unfortunately, they don't actually bother to send the OTP, so it's not possible to log in. I need to get access to my tax certificate and I can't get it because Discovery has effectively disabled logging in. And, since they also long since got rid of all reasonable means of communicating with them, complaints on HelloPeter are now the only way to get hold of anyone. "Try WhatsApp," I hear you say. Except that, to contact them via WhatsApp you first need to get the OTP...

0
Replies (2)
Discovery Health
Discovery Health's reply31 Dec 2025, 07:03
Official
Dear Craig 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply05 Jan 2026, 14:52
Official
Dear Craig 

We have been in touch with you to answer your comments.

Regards 
Discovery Health Servicing Team