MS
MG S

1 reviews | Active since Oct 2009

19 Feb 2026, 14:39

They wont accept email communications from now on - beware !

Discovery Health will no longer accept queries or communications by email. Only by phone or Whats App. Their phone service is very tredious and long winded, and using WA is unprofessional. So if they don't respond to emails, then there is no record of the communication for the customer to have. What a customer unfriendly company.

0
Replies (2)
Discovery Health
Discovery Health's reply20 Feb 2026, 06:23
Official
Dear Mg S

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply24 Feb 2026, 12:22
Official
Dear MG S

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team