1 reviews | Active since Nov 2016

05 Dec 2016, 07:41

they think they are more important

<p>so they admit on the call that no person ever mentioned that it would come out of this years savings, but refuse to fix it.</p> <p> </p> <p>i told the guy who spoke to me that i would continue to put reviews in hello peter but it said its ok becuase him and his team deal with hello peter and no one else sees it.</p> <p> </p> <p>so after i said to them i am not happy with what has happened, they just send me an email saying how happy they are that they could help me and if i am not happy i need to fill in forms and i need to phone people but im not going to do anything execpt hello petter complaints.</p> <p> </p> <p>my next complaint will be at 12 today cause discovery will not contact me before then.</p>

0
Replies (2)
Discovery Health
Discovery Health's reply05 Dec 2016, 10:31
Official

Dear Quintin0405

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply06 Dec 2016, 11:35
Official

Dear Quintin0405

Please check your email inbox for our final feedback.

Regards
Discovery Health Servicing Team