JB
Jean B

1 reviews | Active since Feb 2013

22 Aug 2017, 11:45

They tell you that ou can go to a specific doctor then when it comes time to pay they dont.

On the 5th of June 2017 i called discovery and spoke to one of the consultants to find out what doctor i can go to using my medical aid benefits and he said i could go to Dr SGA Cotterell so the next day i went to the doctor and then discovery rejected the claim, i then called discovery and i spoke to another consultant who said she is sorting it out but still nothing.

they don't want to take responsibility for the consultants.

0
Replies (2)
Discovery Health
Discovery Health's reply22 Aug 2017, 15:32
Official

Dear jeanpierre967

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply24 Aug 2017, 12:01
Official

Dear jeanpierre967

We have been in touch with you to answer your comments.

Reqards
Discovery Health Servicing Team