RH
Rob H
1 reviews | Active since Oct 2010
04 Jun 2025, 10:48
They say they care - BS
When does it stop. We get astronomical increases for what ever reason and then when we come to claim prescribed medical benefits we are told we still have co-payments. Yet the fund says they pay PMB - they do but only part of it. I ask if I can use a part of the MSP (about R100 ) to settle the difference of the PMB, to which I get told NO. So effectively the colour of my money is different. I need to pay cash over and above what I can pay from my medical benefits. Perhaps there are other medical aids looking to get the larger benefit from what I currently begrudgingly pay. Paying Plus 9000 / month for a single person is now ridiculous.
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Replies (2)Discovery Health's replyOfficial
04 Jun 2025, 12:13Dear Rob
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply04 Jun 2025, 12:13
Official
Dear Rob
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
05 Jun 2025, 12:27Dear Rob
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply05 Jun 2025, 12:27
Official
Dear Rob
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
