They don't understand their own process
<p>Discovery health has a self payment gap where you need to pay until you close your self payment gap then you go into threshold. So i sent my claims that I have paid myself but they still say non payment becuase my funds are finished. Really????</p> <p> </p> <p>Then they say they only pay for one session per day, it was only one session for the day. Really you guys love taking out money but don't want to pay when the time comes. I am not impressed at all</p>
Hi Natalie-morley
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Hi Natalie-morley
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear natalie-morley
We have been in touch with you to answer your comments and have sent you feedback by email. Please be in touch if you have any other concerns.
Regards
Anil
Dear natalie-morley
We have been in touch with you to answer your comments and have sent you feedback by email. Please be in touch if you have any other concerns.
Regards
Anil
