They don't care about clients needs

<p>I asked discovery before my termination date just to let them know and they told me they will sort it out on the termination date, to date nothing has happened, spoke to a guy who assisted me and told me I must wait for another 5days, like really now after I clearly stated the termination date and have already waited for 5 days already and I need the funds, they don't care about our needs after paying so much money, no sense of urgency after waiting for so long they still have the decency to make me wait for another 5days </p>