DM
Dimakatso M

1 reviews | Active since Sept 2021

13 Oct 2021, 09:49

They are called discovery until you find out what you are discovered for

I joined discovery health on my partners company group medical aid, I was told that my Pregnancy will not be covered due to me joining whilst I was still pregnant, my question is when I was still working I joined my company medical aid but they covered the costs even though I was 7 months pregnant. I even had one of the client service people telling me to activate my Pregnancy programme so that my Pregnancy can be covered. When I ask why they keep saying they will ask underwriting

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Replies (2)
Discovery Health
Discovery Health's reply13 Oct 2021, 09:55
Official
Dear Dimakatso M
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply13 Oct 2021, 12:53
Official
Dear Dimakatso M

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team