HL
Hermina L

1 reviews | Active since Jan 2021

27 Jan 2021, 12:57

The worst medical insurance ever... Certainly not a Health insurance

Shocking and beyond... My father who is 70 years old and a diabetic was denied day hospital admission, where the risk of contacting covid is considerably less, but advised to go to general hospital instead despite the high risk factor. Discovery is definitely looking after people's health.. The sooner they get rid of you the better it seems... They are so strict on their policies, but otherwise very understanding and apologetic, that it almost seems like they will help you... But no such luck... Pay your exorbitant monthly premium and ask nothing in return of them, it's not as if they are there to look after your health...

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Replies (2)
Discovery Health
Discovery Health's reply27 Jan 2021, 13:15
Official
Dear Hermina L

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply28 Jan 2021, 09:39
Official
Dear Hermina L

We’ve contacted you regarding your complaint. 

Regards 
Discovery Health Servicing Team