SR
Sydney R

1 reviews | Active since Sept 2016

22 Dec 2022, 16:30

The worst Medical Aid that lies about their cover

I've been a Discovery client for years and never needed to claim, until I had to... People stay away from Discovery!!!! That's all I can say. You paying thousands does not get you the cover you deserve!!! They promise it yes, but when it comes to the time that you have to use your "benefits" they slap you with R1000's of Rands worth of loopholes!!! Even though you follow their rules as it stats in the brochure. STAY AWAY FROM DISCOVERY HEALTH!!! Its also extremely hard to get a hold of anyone... Stupid chatbots that are useless and don't even get me started on their call centre... When you eventually get to someone.

0
Replies (2)
Discovery Health
Discovery Health's reply23 Dec 2022, 06:57
Official
Dear Sydney R
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
   
Regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply23 Dec 2022, 13:29
Official
Dear Sydney R 

Please check your emails for final feedback from us.

Regards
Discovery Health Servicing Team