The worst medical aid.

Please don't ever think of switcing to Discovery. I am on Keycare Plus plan. The plan only covers 2 specialist consultations without referal. I used both this year taking my son to the pediatrician. My son got sick yesterday afternoon with a fever and stomach aches. I tried making appointments with my normal GP and my sons GP and both were on leave. I tried phoning other GPs in my area. Some did not answer and the one I got through to said they are closing today and are not taking any new patients untill the new year. I the phoned my sons pediatrician in hopes they are still open and will see us. Luckily he was so I made an appointment. I then phoned Discovery and explained my situation. I asked for authorization to please see the pediatrician as no one else in our area is available. The lady told me that without a referral from the doctor there was nothing she can do. I once again told her that I cannot find a GP at this moment that can refer me. She again told me there is nothing she can do. I had to pay the pediatrician cash in order for him to see my son which was diagnosed with tonsillitis. I am switching my medical aid first thing next year. Discovery wil never see me again! Even in a crisis they are not willing to help and I will not stand for that.