SM
Siyolise M

1 reviews | Active since Dec 2022

05 Nov 2025, 13:46

The worst ever!!!

Everyday is a day in hell to deal with Discovery South Africa , I just got off a call with Mohamed who took almost an hour just to tell me that you guys do not offer statements with ICD10 and Procedure codes , how am I supposed to know what are my benefits used for? How am I supposed to submit a claim to my Gap cover ? You guys are enablers of medical aid *****, because we rely on what the provider says they claimed for without anything to compare it with... I'm only with you because my employer uses your services otherwise I advise my close family and friends to never use your services every chance I get!!!

#BlackFriday

0
Replies (2)
Discovery Health
Discovery Health's reply06 Nov 2025, 06:20
Official
Dear Siyolise M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply06 Nov 2025, 09:55
Official
Dear Siyolise M

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team