SP
Sielie P

1 reviews | Active since Apr 2022

21 Apr 2022, 22:10

The service sucks. We are trying to fix problems since Jan 2022.

They deduct chronic benefits from the savings account. I phoned the helpline and they say it is not so, but my savings account statement shows the debits of the chronic medicine. My wife is a registered dependant, but when she tries to register on the App it says she is not a registered dependant. The Discovery helplike takes you in circles, you get nowhere.

0
Replies (2)
Discovery Health
Discovery Health's reply22 Apr 2022, 07:08
Official
Dear Sielie P

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply22 Apr 2022, 12:36
Official
Dear Sielie P  

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team