The nusance that is Discovery Claims History presented in Excel CSV firmat

Member *** Note, I am deaf. No calls but please comm via email

Your Claims history drawdown facility: You offer same in either pdf or Excel CSV formats. Why do you offer CSV which requires the receiver – particularly when a private individual as opposed to en entity - to have to convert/import to enable readable presentation. You used to present the Excel in Column format up to about say 2018. Is a damn nuisance having to try to convert and in my case, usually a failed exercise FYI, here is Google AI info on when a CSV and when a Column format Excel is appropriate.:>>>>>

>>>>> AI Overview Whether it is easier to present an Excel sheet in CSV (Comma Separated Values) format versus the native column-based Excel format (.xlsx) depends entirely on the audience and the purpose of the data. • CSV is generally better for sharing raw data with other systems or for data analysis because it is lightweight and universally compatible. • Column format (Excel) is much better for presentation to people, as it retains formatting, formulas, and readability. Go to https://www.google.com/search?q=is+it+easier+to+present+an+excel+sheet+to+others+incsv+fi%3Dirmat+rater+thabn+in+column+format%3F&oq=is+it+easier+to+present+an+excel+sheet+to+others+incsv+fi%3Dirmat+rater+thabn+in+column+format%3F&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIHCAEQIRiPAjIHCAIQIRiPAtIBCjM0NTA0ajBqMTWoAgiwAgHxBbWHVJSFRVQS&sourceid=chrome&ie=UTF-8 <<<<< Where I trust, you’ll get the message I suggest that perhaps, not many of your members draw in Excel format but for those who do, I'm sure that, like me, they would refer to receive them up-front in Colum format

Why do I raise this? because both the pdf and the Excel formats can be difficult to read and at least Excel Column format can be manipulted for better understanding and validation. Take look at my history this month. See how February claims appear with processing dates not in date order. Then see how that throws the running MSA balances out of kilter necessitating some extraction and arithmetic to balance and validate