MH
Mark H

1 reviews | Active since Dec 2015

03 May 2024, 12:26

The most useless company I have had the displeasure working with.

If you are looking for a medical aid and you in the future you may want to change banks, Do not, I repeat, DO NOT use Discovery Medical aid, because they won't change your debit orders to the new bank account. I have been battling for 6 months to have it changed, and in the 6 months I have had to manually pay because the debit order does not go off. I am looking for another medical aid due to this fact. Discovery is useless and obviously does not want my money. Their PR Department makes promises and then disappears into the ether.

0
Replies (1)
Discovery Health
Discovery Health's reply03 May 2024, 13:00
Official
Dear Mark

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team